If you have trouble connecting with one, try another.
Synthesis Customers should choose SFTP (SSH File Transfer Protocol), as indicated in the Customer Portal.
If you can’t log in to access the Word Press editor, how are you going to fix it? (It’s free, so if you try it and keep using it make sure to donate.) The most difficult part of using FTP is filling out the credentials correctly to get connected.
Open Filezilla and you will notice the window is vertically broken in two, with your local files on the left and the remote (or website) files on the right.
The right side should be empty because you have not yet entered your login details.
Answer: the way you should have been editing in the first place. You have probably heard the term a lot, but you may not know what it means. Thankfully, the bookmarks tool in Cyberduck means you will only have to do this once. If you are a Synthesis customer, your FTP credentials are available in your Customer Portal.
The following screen shots and instructions will take you step-by-step through the connection process: This can differ depending on your host.